Privacy policy

Who we are

serverroute (“we”) operates serverroute.digital and provides application analytics services from 107-7, Munballi, Gyoha-eup, Paju-si, Gyeonggi-do, Korea. Contact: hello@serverroute.digital, +82-4-665-9561.

Information we collect

When you use the contact form, we receive the name, email, optional topic, and message you submit. If you engage us for services, we may also process business contact details, project notes, and credentials you voluntarily provide for read-only analytics access.

Technical data such as browser type, approximate region, and pages visited may be collected through essential or analytics cookies when you consent. See our Cookie Policy.

How we use information

We use contact details to respond to enquiries, prepare scopes and invoices, deliver engagements, and improve site reliability. We do not sell personal information. We do not use your data to run advertising campaigns on your behalf as part of our core services.

Legal bases

Where Korean personal information protection law applies, we process data based on your consent (cookies and optional form fields), contractual necessity (paid engagements), and legitimate interests in operating a secure website and responding to business enquiries—balanced against your rights.

Retention

Enquiry messages are retained for up to 24 months unless a longer period is required for an active engagement or legal obligation. Engagement records are kept for the duration of the contract and a reasonable archive period afterward for accounting and dispute resolution.

Sharing

We may share information with infrastructure providers that host email or site operations, under confidentiality obligations, and with authorities when required by law. We do not share client analytics credentials beyond the staff assigned to your engagement.

International transfers

Our primary operations are in the Republic of Korea. If a tool we use stores data outside Korea, we take steps appropriate under applicable law to protect the information.

Your rights

Subject to applicable law, you may request access, correction, deletion, or restriction of personal information we hold, and you may withdraw cookie consent at any time by clearing site storage and revisiting the banner. Contact us using the details above.

Security

We apply reasonable technical and organisational measures to protect personal information. No method of transmission or storage is perfectly secure; please use unique credentials for any access you grant.

Updates

We may update this policy to reflect operational or legal changes. The date at the top of this page will change when we do.